Offboard Diagnostic Information System Service (ODIS Service) ODS9219E Error

Offboard Diagnostic Information System Service (ODIS Service) ODS9219E Error

If a diagnostic device with ODIS Service application update V2.0.2 is used to perform immobilizer adaptations, SVM, and transmit GFF logs, the following error message may appear:
Until further notice, resolve the error as follows:

  1. From the ODIS Service user interface, go to: Admin > Connections > Brand settings > Connection types – Ensure Internet is selected (NOT CPN):
  2. Then go to Admin > Connections > Group system: Logon – Click Reset: Note: Nothing will change on the screen:
    Continued …2/
    ODS9219E
    Infrastructure. VW online connection. Dealer portal: No URL was found in the configuration data for the alias LogonService. The test is cancelled
    Service Information
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  3. Then go to Admin > Connections > Group system: GFF – Click Reset: Note: Nothing will change on the screen.
  4. Shut down and restart ODIS Service
  5. Restart the diagnostic session etc.
    Please inform all affected personnel

SB-10065609-6903

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